AI Governance | Lombok Reflections

AI Governance

Lombok Reflections is committed to the responsible use of artificial intelligence. This page explains how we use AI technology and the measures we take to protect your privacy.

How We Use AI

We may use AI-powered tools to assist with content creation, customer inquiries, and improving our services. Any AI systems we deploy are designed to support—not replace—the personal guidance we provide to families considering hijrah to Lombok.

Privacy Protection

When AI tools process information related to our services, we take steps to protect your personal data:

  • Sensitive personal information (such as passport numbers, phone numbers, and financial details) is redacted before being processed by AI systems
  • We do not use your personal data to train AI models
  • AI-generated responses are reviewed for accuracy and appropriateness

Tork Network

Our AI governance is powered by Tork Network, an AI governance platform that provides:

  • Automatic detection and redaction of personally identifiable information (PII)
  • Audit logging of AI interactions
  • Policy enforcement to prevent misuse

Your Rights

You have the right to:

  • Request information about how your data is processed
  • Opt out of AI-assisted communications
  • Request deletion of your personal information

Contact Us

If you have questions about our AI governance practices, please contact us.

Last updated: February 2026